WhatsApp API Integration
Business Messaging, Built Into Your CRM
Send bulk messages, automate follow-ups, share catalogs, send invoices & track conversations — all via official WhatsApp Business API, directly from Wortal
WHATSAPP is your most powerful tool but it's a mess
Scattered chats, no history, no automation.
10 people, 10 personal numbers
Every team member sends WhatsApp from their personal phone. No consistency, no brand identity, no tracking
When someone leaves, chats leave too
A team member quits. Their entire WhatsApp history with 200 buyers? Gone. No handover, no context, no recovery
Same message, sent 50 times manually
Follow-up message to 50 leads? Copy-paste one by one. An hour wasted on something that should take 30 seconds
No read receipts or analytics
Did the buyer open your message? Did they read the catalog? When should you follow up? Zero data
How WHATSAPP API Integration Works
Connect WhatsApp API
Link your official WhatsApp Business number to Wortal
Set Up Templates
Create approved message templates for follow-ups, updates & notifications
Send & Automate
Send bulk messages, set up automated sequences & trigger messages on events
Track Everything
Every message tracked per lead/contact. Delivery, read & reply status visible
TIME TRACKING Made Simple
Capture work hours automatically and manage digital timesheets effortlessly. Through a verified WhatsApp Business API, Wortal delivers automated, detailed productivity reports straight to your management chat
Official WhatsApp Business API
Not a hack or workaround official API integration. Compliant, reliable, scalable
Bulk Messaging
Send template messages to thousands of contacts at once campaigns, announcements, offers
Automated Follow-up Sequences
Day 1: intro. Day 3: follow-up. Day 7: offer. Runs automatically without your team touching it
Send Catalogs & Documents
Share product catalogs, invoices, quotations & documents directly via WhatsApp
Conversation History in CRM
Every WhatsApp conversation saved against the lead/contact in CRM full thread visible
Message Analytics
Track delivered, read & replied rates per template, per campaign, per team member
Business Benefits of TIME SHEET
Prevent proxy attendance, automate reporting, and maintain accurate attendance records across all locations
One Official Number for Entire Team
Everyone sends from one business number professional, consistent, trackable
Automated Follow-ups at Scale
Set it once, runs forever. Every lead gets consistent WhatsApp follow-ups
Complete Conversation History
When a team member leaves, chats stay. New person picks up with full context
Bulk Messaging at Scale
Reach thousands of contacts with one click campaigns, offers, updates
Powering WORKFLOWS Across Modules
Complementary Features You May Need
Automate customer communication by connecting WhatsApp with leads, billing, workflows, and AI-powered product catalogs.
Workflow Automation
Trigger WhatsApp messages automatically
Lead Management
Follow up captured leads on WhatsApp
GST Billing
Send invoices via WhatsApp
AI Catalog Design
Share AI-generated catalogs on WhatsApp
FAQ
Can we send messages from our official business name with a green tick?
Yes! By integrating the official WhatsApp Business API through Wortal, you can send messages using your verified business profile. If you qualify for Meta’s verification criteria, you’ll also get that trusted green checkmark next to your name.
Can multiple team members use the same WhatsApp number simultaneously?
Yes, this is one of the biggest benefits. Instead of passing around one company phone, your entire sales, support, and operations teams can log into Wortal from their own computers or phones and chat with customers using the exact same official business number.
Can we send rich media like PDFs, images, and buttons?
Absolutely. You aren’t restricted to just plain text. You can send interactive quick-reply buttons, product images, digital catalogs, invoices as PDFs, and delivery tracking links to create a much more modern experience for your customers.
Are these messages expensive? How does charging work?
WhatsApp API messaging uses Meta’s standard conversation-based pricing model. It charges a small fee per 24-hour conversation window depending on whether it’s a marketing blast, a utility update (like an invoice), or customer service. We can help you break down the exact costs clearly.
Can we broadcast messages to thousands of customers at once?
Yes, you can send bulk broadcasts to your opt-in customer lists for festival wishes, special discounts, or company announcements. Best of all, because it uses the official API, you don’t have to worry about your number getting banned like generic bulk-spam tools do.
WhatsApp, But Smarter. And Built Into Your CRM
Free setup · No credit card · Cancel anytime
