Three Dot Menu (⋮ Top Right)
1.1 Common Options
Options can include:
- Organization details
- Billing details
- Shipping details
- Attachment
- Delete
Purpose:
- Allows adding additional information to the Person record
- Allows deletion (based on permission and business rules)
Convert to Customer Button
Navigation Path:
Sales Module → Contact→ Person → Click on Convert to Customer
2.1 What It Does
When clicked:
- Person is promoted or converted into a Customer
Used when:
- Deal is closed
- Person becomes a regular billing entity
Benefit:
- Avoids duplicate customer creation and keeps data unified