Permission Levels & Access

Permission Levels & Access

Module-Level Permissions

1.1 Module-Level Permissions

Below that you will see:

Module
Access
Create
Read
Update
Delete

Saleโ€™s Modules include:

  • Leads
  • Deals
  • Quotations
  • Contacts
  • Calls
  • Meetings
  • Visits
  • Integrations
  • Reports
  • Settings โ€“ Users & Roles

Understanding Permission Columns

2.1 Access

If OFF โ†’ Module not visible
If ON โ†’ Module visible

2.2 Create
Can create new record

2.3 Read
Can view record

2.4 Update
Can edit record

2.5 Delete
Can delete record

Understanding Permission Levels

3.1 Permission Level Options (Per Module)

In each module, permissions are divided into:

Action โ€” Options Available

Create โ€” Yes / No
Read โ€” All / Own / No
Update โ€” All / Own / No
Delete โ€” All / Own / No

This gives very powerful control.

What โ€œAll / Own / Noโ€ Means

4.1 ALL

Users can access all records in that module.
He can see:

  • All leads
  • All deals
  • All branches data (if branch access given)

4.2 OWN

User can access only:

  • Records created by them
    OR
  • Records assigned to them

He can see:

  • Only his assigned leads
  • Only his deals
  • Not other sales team data

This is ideal for:

  • Field sales team
  • Junior executives
  • Telecallers

4.3 NO

User cannot:

  • View
  • Edit
  • Access that section or that activityย 

Module will either:

  • Be hidden
    OR
  • Be disabled
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