Complete Guide

Complete Guide

Trash โ€“ Navigation

Navigation Path:
Sales Module โ†’ Settings โ†’ย  Trash

You will see this message:

Your record will be permanently deleted in 60 days.

This means:

  • Deleted records are not removed immediately
  • They stay in Trash for 60 days before permanent deletion

Available Trash Tabs (Deleted Records by Module)

Inside Trash, you can view deleted records for:

  • Lead
  • Deal
  • Quotation
  • Call
  • Meeting
  • Visit
  • Person
  • Organization
  • File
  • Folder
  • Mail Activity

Each tab shows deleted records of that module.

What Information Is Visible

Example: Lead tab columns

  • Lead Name โ€” Name of deleted lead
  • Deleted By โ€” User who deleted
  • Deleted At โ€” Date and time
  • Action โ€” Restore or Delete

This ensures full audit transparency.

Restore Record

4.1 To Restore

Click:
3 dots

Select:
Restore

The record will:

  • Move back to the original module
  • Retain original data
  • Retain activity history

Permanent Delete

If you select:
๐Ÿ—‘ Delete

The record will be:

  • Permanently removed
  • Not recoverable
  • Fully erased from the system

Otherwise, the system auto-deletes the record after 60 days.

Branch Filter

You can filter trash records by branch.

Branch dropdown shows:

  • Pandesara
  • Nanpura
  • Vesu

This helps in:

  • Branch-wise data control
  • Multi-location management
Schedule Demo > Start Free
W

Wortal CRM Bot

โšก Powered by Meta API
Hi! Thanks for visiting Wortal CRM. Your message will be instantly delivered straight to our sales and setup team via WhatsApp Cloud API.
What features are you looking to explore today? (e.g., Lead Management, Textile Billing, Demo Booking)

Start your business automation journey with Wortal CRM

Book a free demo and discover how Wortal CRM simplifies your business